We’re So Sorry You’re
Experiencing a Warranty Issue

Warranty Contact Information

At this time, the repair and replacement of a product are up to the discretion of each warranty team brand policy. Please contact the customer service rep below to proceed.

Please be sure to include the following in your request:

  • Date of purchase

  • Product Description: Model, Colour, Size

  • Description of the Issue

  • Please upload photo(s) showing entire product (front/back)

  • Please upload photo(s) of the issue

Elevate Outdoor Collective (K2 Sports)

K2, Ride, Line, Tubbs, Atlas
customerservice@k2canada.com

For all warranty claims please provide the following 6 things in the initial email when starting the claim. This is all the information Customer Service needs to efficiently process warranty claims, and this is also extremely helpful for finding parts replacements if it is something that can be repaired. If it cannot be repaired, we will then already have all the necessary information to supply an RA#.

  • Full item number or full description of item (including brake width, boot flex, waste width etc)

  • Model year (If item number is not available)

  • Size

  • Description of Issue

  • Photo of the described issue (more pictures the better)

  • Photo of Customer receipt

Trend Marketing
Reef
csr@trendm.com

In-Sport Fashions
Allbirds
warrantyform.insport.ca

Indyeva
customerservice@indyeva.com
Warranty Process

Visioncorp
Atmosphere, Urban Element
Contact: Suzanne
suzanne@visioncorpeyewear.com